Your product will be shipped directly either from our U.S. warehouse or Hong Kong warehouse. International shipping is currently available.
For any problems about shipping, please send email to firstname.lastname@example.org. We will provide special shipping solution depends on your country and quantity of battery you need.
All U.S. purchases are shipped with standard US Postal Service delivery option.
International purchases are delivered by our different local shipping partners.
Shipping fee depends on the country you want to ship and total weight of battery you ordered. Free shipping is available for all orders above $199.
Your order will be handled within 48 hours and ships from our warehouse on Monday to Friday (U.S. national holidays are excluded).
The total delivery time = handling time + shipping time
Please note that the shipping time doesn't count weekends and holidays. You will be notified via separate emails once your order is placed and shipped. All shipments will be provided with tracking information.
|Destination||Estimated Shipping Time*|
|United States||3 - 7 Business Days|
|Canada||6 - 12 Business Days|
|United Kingdom||7 - 14 Business Days|
|Germany||7 - 14 Business Days|
|France||7 - 14 Business Days|
|Russia, Kazakhstan||15 - 35 Business Days|
|Italy, Spain, Portugal, Belgium, Austria, Netherlands, Poland||10 - 20 Business Days|
|Czech Republic, Denmark, Hungary, Lithuania, Luxembourg, Slovakia, Slovenia||8 - 15 Business Days|
|Other European Countries||15 - 20 Business Days|
|Japan||8 - 15 Business Days|
|Singapore, Malaysia, South Korea, Taiwan, Thailand||8 - 20 Business Days|
|Australia||10 - 20 Business Days|
|Brazil||10 - 25 Business Days|
|Mexico||15 - 25 Business Days|
|United Arab Emirate||15 - 25 Business Days|
|Mainland China/Hong Kong/Macau||7 - 14 Business Days|
|Rest of Countries||15 - 40 Business Days|
* Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, and Guam may require additional shipping time base on what product you purchased.
* The Handling Time and Shipping Time may be longer than mentioned above if the product is out of stock.
Incomplete and Incorrect Shipping Address
wikiBattery.com does not responsible for returns or lost packages caused by customers submitting incorrect or incomplete addresses. Please make sure the correct information is provided when placing an order. If your order is not delivered to you and returned back to us by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee or re-ship the order by charging an additional shipping fee. If an order is not returned to us and is in fact lost due to an incorrect or incomplete address, you will be solely responsible for the loss, and no refund will be issued.