About Shipping

Your product will be shipped directly either from our U.S. warehouse or Hong Kong warehouse. International shipping is currently available.
For any problems about shipping, please send email to inquiry@wikibattery.com. We will provide special shipping solution depends on your country and quantity of battery you need.

 

Delivery Options

All U.S. purchases are shipped with standard US Postal Service delivery option.
International purchases are delivered by our different local shipping partners.

 

Shipping Fee

Shipping fee depends on the country you want to ship and total weight of battery you ordered. Free shipping is available for all orders above $199.

 

Handing Time

Your order will be handled within 48 hours and ships from our warehouse on Monday to Friday (U.S. national holidays are excluded).
The total delivery time = handling time + shipping time

 

Shipping Time

Please note that the shipping time doesn't count weekends and holidays. You will be notified via separate emails once your order is placed and shipped. All shipments will be provided with tracking information.

Destination Estimated Shipping Time*
United States 3 - 7 Business Days
Canada 6 - 12 Business Days
United Kingdom 7 - 14 Business Days
Germany 7 - 14 Business Days
France 7 - 14 Business Days
Russia, Kazakhstan 15 - 35 Business Days
Italy, Spain, Portugal, Belgium, Austria, Netherlands, Poland 10 - 20 Business Days
Czech Republic, Denmark, Hungary, Lithuania, Luxembourg, Slovakia, Slovenia 8 - 15 Business Days
Other European Countries 15 - 20 Business Days
Japan 8 - 15 Business Days
Singapore, Malaysia, South Korea, Taiwan, Thailand 8 - 20 Business Days
Australia 10 - 20 Business Days
Brazil 10 - 25 Business Days
Mexico 15 - 25 Business Days
United Arab Emirate 15 - 25 Business Days
Mainland China/Hong Kong/Macau 7 - 14 Business Days
Rest of Countries 15 - 40 Business Days

   
* Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, and Guam may require additional shipping time base on what product you purchased.
* The Handling Time and Shipping Time may be longer than mentioned above if the product is out of stock.

 

 

Incomplete and Incorrect Shipping Address

wikiBattery.com does not responsible for returns or lost packages caused by customers submitting incorrect or incomplete addresses. Please make sure the correct information is provided when placing an order. If your order is not delivered to you and returned back to us by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee or re-ship the order by charging an additional shipping fee. If an order is not returned to us and is in fact lost due to an incorrect or incomplete address, you will be solely responsible for the loss, and no refund will be issued.