Shipping Policy

Shipping Destinations

Your product will be shipped directly from our U.S. warehouse or Hong Kong warehouse. We currently ship to the United States, US territories, addresses only. APO/FPO/PO shipping is not available at this time.
International Shipping is currently available for UK, France, Germany, Canada, Russia, Japan, China, Hong Kong and Macau.
For other countries, please contact inquiry@wikibattery.com for the shipment. We will provide special and unique shipping solution depends on how many pieces and which models you want.

Delivery Options

All U.S. purchases are shipped with standard US Postal Service delivery option.
International purchases are delivered by our different local shipping partners.

Shipping Charges

The current shipping fee is:
U.S.: Free
Canada: $8
U.K.(excluded Jersey (UK), Channel Islands, Northern Ireland, Isle of Man, Scottish Highlands and Islands, Scilly Isles): $5
France: $10
Germany: $8
Russia: $5
Japan: $15
Mainland China/Hong Kong/Macau: $5
U.K.(Jersey (UK), Channel Islands, Northern Ireland, Isle of Man, Scottish Highlands and Islands, Scilly Isles): $40 (Please contact us before ordering if your address is in those place.)

Handling Time and Shipping Time

Your order will be shipped within 48 hours from our warehouse from Monday to Friday (U.S. national holidays are excluded).
The total delivery time = handling time + shipping time

Please note that the shipping time doesn't count weekends and U.S. national holidays. You will be notified via separate emails once your order is placed and shipped. All shipments will be provided with tracking information.

Destination                                                                        Estimated Shipping Time*
Continental U.S. street and PO box                                       5 - 10 business days
U.S. Alaska and Hawaii street and PO box                            6 - 12 business days
U.S. Protectorates street and PO box                                    6 - 12 business days
Canada                                                                                     6 - 12 business days
U.K.                                                                                          7 - 14 business days
France                                                                                      7 - 14 business days
Germany                                                                                  7 - 14 business days
Russia                                                                                      21 - 35 business days
Japan                                                                                       10 - 20 business days
Mainland China/Hong Kong/Macau                                     5 - 10 business days
   
* Deliveries to Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, and Guam may require additional shipping time base on what product you purchased.
* The Handling Time and Shipping Time may be longer than mentioned above if the product is out of stock.


Incomplete or Incorrect Shipping Address

wikibattery.com is not responsible for returns or lost packages caused by customer submitting incorrect or incomplete address. Please make sure the correct information is provided when placing an order. If your order is not delivered to you and returned back to us by the carrier because of an incorrect or incomplete address, we will either issue a refund excluding shipping and handling fee or re-ship the order by charging an additional shipping fee. If an order is not returned to us and is in fact lost due to incorrect or incomplete address, you will be solely responsible for the loss, and no refund will be issued.